Privacy Policy

Last updated October 11, 2026

QRF is a peer-support application designed to connect veterans with nearby volunteers in times of need. This page explains what information we collect, why we collect it, and how you can control it.

In short

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Information We Collect

  • Full name
  • Phone number
  • Email address
  • Street address, city, state, and zip code
  • Shirt size (required at signup, used to send your free QRF T-shirt)
  • Your military background (branch of service, military family, or civilian supporter) and how you heard about QRF (both optional)
  • A device push-notification token, used only to deliver alerts to your device

How We Use Information

Your phone number is used to send SMS alerts when a nearby user requests support. When you submit your own support request, your name and phone number are shown to nearby users of the app so they can see that you need help and reach out to you directly — this is how QRF connects you with peer support. Your street address, city, state, zip code, and shirt size are used solely to fulfill your free QRF T-shirt, which every new member receives. We do not sell your information or use it for third-party marketing.

Your email address is used to reach you about your T-shirt shipment, to help you recover access to your account, and to send you occasional updates about QRF, such as new versions and events. Every update email includes a way to unsubscribe, and we never share your email address with outside third parties.

If you choose to share your military background and how you heard about QRF, we store those answers with your profile. They are not shown to other users. We use them to understand who QRF serves, to report on our work, and, in the future, to help connect people with similar backgrounds. You can leave them blank, and deleting your account removes them.

Your device push-notification token is stored with your profile and is used only to send peer-support alerts to your device. It is not shared with anyone other than the notification delivery service that carries the alert.

Your Data, Your Control

You can permanently delete your account and all associated profile information at any time from within the app, under Account → Delete Account. This action is immediate and cannot be undone. If you can no longer open the app, see how to request deletion.

SMS Communication

By registering in the QRF app, you consent to receive SMS messages related to peer-support alerts. Consent is collected during account registration via an in-app agreement before account creation is completed. Message frequency varies. Message and data rates may apply. You may reply STOP to opt out or HELP for assistance.

This service is not used for marketing communications.

Data Sharing

We do not sell or share your personal information, including mobile phone numbers, with third parties for marketing or promotional purposes. Your phone number is shared only with our SMS delivery provider solely to send peer-support alerts. Your shipping details are used internally only to fulfill your free T-shirt, and are never shared with outside third parties.

The one exception is your own support requests: submitting a request is how QRF works, so your name and phone number are shown to nearby users of the app so they can respond. This is visibility within the app between peers, not sharing with an outside third party, and only happens when you actively submit a request.

Opt-Out

You may opt out at any time by replying STOP to any message. You can reply HELP for assistance.

Contact

For questions or support, contact jchiarella1974@gmail.com or quickreactionforce2026@gmail.com